Toll Free Member Services  877-677-8203     ·      Toll Free Sales  877-677-8205
TTY (Hearing/Speech Impaired)  888-817-0139
Our business office hours are Monday through Friday 8am to 5pm.
Our business phone hours are 24 hours a day, 365 days a year.

Based on Catholic Ethical and Religious Directives OSF Care Advantage/Care Preferred will not cover certain Medicare covered benefits. For a complete list of excluded benefits, you can contact OSF Care Advantage/Care Preferred Member Services Toll-free at 877-677-8203 or TTY/TDD 888-817-0139. To the extent these services are covered by Medicare, they will be covered under Original Medicare. Please contact Member services, for detailed information about how these services may be covered by Original Medicare. Our business office hours are Monday through Friday 8am to 5pm. Our business phone hours are 24 hours a day, 365 days a year.


OSF HealthPlans is a Medicare Advantage organization
offering health plans with a Medicare contract.